Cllr Cal Johnston-Dempsey

Asylum & Immigration

Migrant Help UK (Asylum Helpline)	Call: 0808 801 0503 (Mon-Fri, 8am-8pm. 24hr for emergencies) Web: migranthelpuk.org/pages/category/asylum Help for adult asylum seekers or their dependants.
Citizen’s Advice	Web: citizensadvice.org.uk/immigration
Other	Web: gov.uk/find-an-immigration-adviser

Business, Charity & Consumer Support

Advice Direct Scotland ( advice.scot )	Phone: 0808 800 9060 Email: info@advice.scot Web: advice.scot Advice Direct Scotland is Scotland’s largest digital advice agency, providing free and independent advice to the citizens of Scotland. Their services are completely free at the point of use, offering reliable, relevant and practical advice for those who need it most. Their innovative omni-channel technology enables their customers to engage with their services by phone, SMS, web chat, email, online and through social media – 24 hours a day. In addition to their general advice service (contact details above), they have a number of specialist advice services: consumeradvice.scot moneyadvice.scot energyadvice.scot homeheatingadvice.scot postaladvice.scot
Citizens Advice Scotland	Call: 01698 283 477 Web: cas.org.uk
Funding.scot (SCVO)	Web: funding.scot Find funding for your charity, community group or social enterprise using SCVO’s free online search engine. From small grants to funding for big capital projects, they can help you track down the funding you need to make a difference in your community.
Social Enterprise Direct (SED)	Phone: 0141 553 5550 Web: socialenterprisedirect.org.uk Responsible, experience-led business support. Trusted experts in delivering high-quality contact centre solutions, SED has a rich catalogue of experience in developing innovative services for businesses across a variety of sectors. From customer service to debt support; from energy advice and grant administration to SQA-accredited training – SED will draw upon our comprehensive skillset in order to provide your organisation with exemplary custom-made business services. SED is a committed social enterprise; all profits made are invested into their parent organisation and registered charity Advice Direct Scotland.
South Lanarkshire Trading Standards	Web: southlanarkshire.gov.uk/info/200160/trading_standards_and_consumer_advice Web: southlanarkshire.gov.uk/directory_record/7368/consumer_and_trading_standards_consumer_advice
Trading Standards Scotland	Phone: 0808 164 6000 Web: tsscot.co.uk

Community

Bothwell Futures	Web: bothwellfutures.org
Bothwell Scarecrow Festival	Web: bothwellscarecrowfestival.co.uk
Brighter Bothwell	Web: facebook.com/brighterbothwell
Uddingston Pride	Web: facebook.com/uddingstonpride

Crime & Justice

Police Scotland

In an emergency, do not hesitate to call 999, Calls are free from all mobiles and landlines.

Crime Reporting & Support

Police Scotland (Non-Emergency)	Call: 101 Web: scotland.police.uk (homepage) Online crime reporting form Police Scotland was formed in 2013 by a merger of Scotland’s former forces. Q Division serves around 634,500 people over 896 sq. miles of Lanarkshire.
South Lanarkshire Council	Anti-social behaviour is behaviour that is likely to cause alarm or distress. We have many Services that work to reduce anti-social behaviour. Anti-social Behaviour Investigation Team Floor 2, Civic Centre, Andrew Street, East Kilbride, G74 1AB Call: 0800 389 1105 Email: asb.housing@southlanarkshire.gov.uk Web: Online Reporting Form The anti-social investigation team works alongside the local housing offices, the legal team and our partner agencies to find solutions to serious anti-social behaviour problems. They are experienced in dealing with serious cases of anti-social behaviour and during their investigations they will interview all parties involved, issue and enforce legislation. Tenants of Housing Associations should contact their landlord in the first instance. Community Wardens Community Wardens are the eyes and ears of the community. They are an integrated part of the community with regular engagement. They conduct enquiries for low level anti-social behaviour complaints. Wardens gather information and patrol known anti-social behaviour hot spots either on foot or in CCTV vehicles. Please feel free to approach our Wardens to discuss any issues you may have. They can also contact the relevant council department for you on your behalf. Mediation Service The Mediation Service is confidential and free to everyone who lives in South Lanarkshire. They can help resolve disputes between neighbours and family members. Further information on our Mediation Service can be found on our website. Environmental Services The Environmental Services team can respond to complaints of noise, fly-tipping and abandoned vehicles. Further information: Environmental Services.
Victim Support Scotland	Call: 0345 603 9213 (8am to 8pm, Mon to Fri) Web: victimsupportsco.org.uk Victim Support Scotland provides support and information services to victims and witnesses of crime in Scotland. They are an independent charity and not part of police, courts or government. All conversations are confidential.

Domestic Assault, Abuse & Sexual Violence

Scottish Women’s Aid	Call: 0131 226 6606 Email: info@scottishwomensaid.org.uk Web: scottishwomensaid.org.uk Scottish Women’s Aid is the lead organisation in Scotland working towards the prevention of domestic abuse. We play a vital role campaigning and lobbying for effective responses to domestic abuse. We provide advice, information, training and publications to members and non-members.
Childline	Call: 0800 11 11 This is a free 24-hour helpline for children and young people in the UK.
Lanarkshire Rape Crisis Centre	50 Orchard Street Hamilton ML3 6PB Call: 01698 527 006 Email: info@lanrcc.org.uk Web: lanrcc.org.uk LRCC is a voluntary organisation with charitable status that delivers emotional, practical and justice advocacy support to women and girls (12ys+) who have been subjected to any form of sexual violence no matter how long ago it happened. We can also offer individual crisis support and advocacy services to all survivors (12yrs+).
Rape Crisis Scotland	Call: 08088 01 03 02 Email: support@rapecrisisscotland.org.uk Web: rapecrisisscotland.org.uk Rape Crisis Scotland supports anyone aged 13 and over who has been affected by any form of sexual violence, no matter when in their life it happened.

Energy & Utilities

Home Energy Scotland	Call: 0808 808 2282 Web: homeenergyscotland.org Free, impartial advice on energy saving, keeping warm at home, renewable energy, greener travel, cutting water waste & more.
Energy Advice Scotland	Call: 0808 196 8660 Web: energyadvice.scot Free, practical advice and information on energy-related matters for citizens of Scotland.
Power Cut	You can report power cuts by dialling 105 or on the SP Energy Networks website.
Gas Emergency	Call: 0800 111 999 If you smell gas, call this National Grid gas emergency number.
Scottish Water	Call: 0800 0778 778 Email: customer.service@scottishwater.co.uk Web: scottishwater.co.uk Scottish Water are a publicly owned company, answerable to the Scottish Parliament and the people of Scotland. It is their job to provide 1.34 billion litres of drinking water every day and take away 847 million litres of wastewater daily.

Health

Scottish Ambulance Service	In an emergency, do not hesitate to call 999, Calls are free from any mobile or landline.
NHS 24	Call: 111 Web: nhs24.scot NHS 24 is designed to help you get the right care, from the right people, at the right time. Call them free on 111, if you are ill and it can’t wait until your regular NHS service reopens.

Mental Health & Emotional Support

Breathing Space	Call:0800 83 85 87 Web: breathingspace.scot Breathing Space is a free, confidential, phone service for anyone in Scotland experiencing low mood, depression or anxiety. Breathing Space is there in times of difficulty to provide a safe and supportive space by listening, offering advice and providing information.
Elament	Web: elament.org.uk eLament is a mental health resource providing information about what you can do to look after your own mental health and the mental health of others. The eLament website also features a directory of key organisations in North and South Lanarkshire and nationally who can offer help and support with mental health issues. Suicide Prevention in Lanarkshire A new smartphone app provides practical support for people who are having suicidal thoughts or who may know someone who is. Download for iOS Download for Android
LAMH Lanarkshire Association for Mental Health	Call: 01698 476 726 Web: lamh.org.uk
PETAL People Experiencing Trauma and Loss	Call: 01698 324 502 Web: petalsupport.com
SAMH Scottish Association for Mental Health	Call: 0344 800 0550 Web: samh.org.uk
Men Matter	20 Drumchapel Road, Glasgow G15 6QE Call: 0141 944 7900 Email: contact@menmatterscotland.org Web: menmatterscotland.org Peer-to-peer support network for men. Standing Strong Together.
Shout	Text: SHOUT to 85258 Web: giveusashout.org Free 24/7 text messaging support
HopeLine UK Papyrus – Prevention of Young Suicide	Call: 0800 24 20 24 This is a free service for children & young people under the age of 35 who are experiencing thoughts of suicide & for anyone concerned that a young person could be thinking about suicide.
Mental Welfare Commission for Scotland	Call: 0800 389 6809 Email: enquiries@mwcscot.org.uk Web: mwcscot.org.uk The Commission aims to ensure that care, treatment and support are lawful and respect the human rights and promote the welfare of individuals with mental health problems, learning disabilities, dementia, and relevant conditions.
Living Life	Call: 0800 328 9655 Web: breathingspace.scot/living-life Living Life is a cognitive behavioural therapy (CBT) telephone service provided by the NHS, available to anyone over the age of 16 who is suffering from low mood, mild to moderate depression and/or anxiety.
SANE	Call: 0300 304 7000 (SANEline) Email: info@sane.org.uk Web: sane.org.uk Leading UK mental health charity working to improve quality of life for anyone affected by mental illness. Providing confidential emotional support and information to anyone affected by mental illness, including; families, friends, and carers.

Specific Health Conditions

Alzheimer Scotland	Call: 0808 808 3000 Email: info@alzscot.org Web: alzscot.org Alzheimer Scotland provides a wide range of specialist services for people with dementia and their carers. We offer personalised support services, community activities, information and advice, at every stage of the dementia journey.
Beat	Call: 0345 634 1414 Call: 0345 634 7650 (Youthline) Email: info@b-eat.co.uk Web: b-eat.co.uk Beat provides helplines for adults and young people offering support and information about eating disorders and difficulties with food, weight and shape (open 1-4pm Monday to Wednesday). Beat also offer an email service and an online one to one service.
Bipolar Scotland	Call: 0141 560 2050 Email: info@bipolarscotland.org.uk Web: bipolarscotland.org.uk Bipolar Scotland provide information, support and advice for people affected by bipolar disorder / manic depression and those who care for them. Bipolar Scotland also promote self-help throughout Scotland and inform and educate about the condition.
National Autistic Society of Scotland	Call: 0808 800 4104 (10am–4pm, Mon-Thu; 9am-3pm, Fri) Web: autism.org.uk The National Autistic Society of Scotland is the leading charity for autistic people (including those with Asperger syndrome) and their families. They provide information, support and pioneering services, and campaign for a better world for autistic people.
OCD Action	Call: 0845 390 6232 Email: support@ocdaction.org.uk Web: ocdaction.org.uk OCD Action works for a society where Obsessive-Compulsive Disorder is better understood and diagnosed quickly, where appropriate treatment options are open and accessible, where support and information are readily available, and where nobody feels ashamed to ask for help.

Addiction

Alcoholics Anonymous (AA)	Call: 0800 917 7650 Web: alcoholics-anonymous.org.uk AA is an international mutual aid fellowship founded with the purpose of helping those addicted to alcohol achieve sobriety and stay sober. Meetings take place in numerous locations throughout Lanarkshire.
Cocaine Anonymous (CA)	Call: 0141 959 6363 Web: cascotland.org.uk
Gamblers Anonymous (GA)	Call: 0370 050 8881 Web: gascotland.org
Narcotics Anonymous (NA)	Web: ukna.org
Community Addiction Recovery Services (SLC/NHS)	Call: 01698 368711 (Hamilton area) Web: nhslanarkshire.scot.nhs.uk/services/community-addiction-recovery-service-cares/

Menstruation & Sexual Health

Free Period Products	SLC provide period products for free to all those that need them while in the council area. The below locations have period products available for either emergency provision, or for bulk supply collection. I have included opening times where available, but these are subject to change. I advise you to check with the location prior to visiting. This list was last updated 12 August 2022 Order online for home delivery: Online order form. Uddingston Library 51 Bellshill Road, Uddingston G71 7PA 01698 813 431 Monday to Friday: 9.15am – 12.30pm, 1.30pm – 5pm Saturday: 9.45am–1pm Sunday: Closed Bothwell Library The Donald Institute, 2 Main Street, Bothwell G71 8RG 01698 853 150 Closed for renovation as part of Bothwell Futures Community Asset Transfer. Bothwell Community Hall 8 Fallside Road, Bothwell G71 8HF 01698 853 318 Monday–Thursday: 9am–10pm Friday/Saturday: 9am–1pm Sunday: Closed Uddingston Community Centre 47 Bellshill Road, Uddingston G71 7PA 01698 813 383 Uddingston Sports Centre Old Glasgow Road, Uddingston G71 7BT 01698 805 055 Monday–Friday: 5pm–10pm Saturday/Sunday: 9.30am–5pm David Milne Centre 84 Old Mill Road, Uddingston G71 7PF 01698 817 635
Free Contraceptive Products	Post: lanarkshiresexualhealth.org/free-condoms C Card: lanarkshiresexualhealth.org/free-condoms-no-fuss Boots Pharmacy – Uddingston, 45 Main Street, Uddingston G71 7EP, Mon, Tues, Thurs, Fri: 9am – 6pm  Wed, Sat: 9am – 5.30pm Blantyre Health Centre, Victoria Street, Blantyre G72 0BS, Mon – Fri: 9am – 4pm Get Rubbered This is a free confidential scheme run by the Terrence Higgins Trust (THT) Scotland. It is a postal service for gay and bisexual men living in Lanarkshire who require condoms and lubricant (lube) for anal sex. Free condoms and lube can be posted directly to your address in a discreet wrapper. The Get Rubbered Scheme provides an alternative to the C Card Scheme for men who have sex with men who may be concerned about identifying their sexual orientation when asking for particular condoms via the C Card Scheme. To register for this scheme or to find out more, visit getrubbered.com or contact Terrence Higgins Trust Scotland on 0141 332 3838
Pregnancy, STI, STD and BBV Testing	Viewpark Health Centre lanarkshiresexualhealth.org/clinic/viewpark-health-centre 119 Burnhead Street Viewpark, Uddingston, G71 5AT Services Offered: Contraception, Family Planning, Pregnancy Testing Blantyre Health Centre lanarkshiresexualhealth.org/clinic/blantyre-health-centre Victoria Street, Blantyre, G72 0BS Services Offered: Contraception, Family Planning, GUM Clinic, Pregnancy Testing, Testing for Sexually Transmitted Infections
PrEP	PrEP is now available in Scotland. For information on PrEP please visit: prep.scot. To find out how to access PrEP in Lanarkshire, phone 0300 303 0251 for details. What is HIV PrEP? HIV PrEP is a medicine that stops you getting HIV. HIV PrEP contains 2 drugs in a single tablet. These drugs have been used for many years in HIV care. PrEP is taken by people who are most at risk of getting HIV. The people most at risk are: black women and men; men who have sex with men; people who inject drugs; those who have a HIV-positive partner; people who exchange sex for payment; trans and non-binary people. You can get HIV PrEP for free from NHS Scotland sexual health services. They can arrange an appointment for you and answer any questions you may have. See above sexual health centres.
Other Sexual Health	lanarkshiresexualhealth.org/non-stis-sh/

Housing

Shelter Scotland	Call: 0808 800 4444 (9-5, Mon to Fri) Web: scotland.shetler.org.uk Shelter Scotland helps over half a million people a year struggling with bad housing or homelessness and campaigns to prevent it in the first place. Different teams within Shelter Scotland work together to achieve the best possible outcomes for people in housing need.
Living Rent	Email: lanarkshire@livingrent.org Web: livingrent.org Living Rent is a mass-membership organisation of low- and middle-income people, fighting together to win concrete improvements to their daily lives and to put political and economic power back where it belongs – in the hands of ordinary people. In short, they are a union.
SLC Housing	Web: southlanarkshire.gov.uk/info/200142/housing_and_homelessness

Social Security (Benefits) & Finances

Social Security Scotland	Call: 0800 182 2222 Web: socialsecurity.gov.scot Web chat: chat.socialsecurity.gov.scot Scotland’s devolved benefits agency. Providing social security which either replaces previous UK DWP benefits or are wholly new Scotland-only benefits. These include: The Scottish Child Payment Adult Disability Payment (replaces DWP’s PIP & adult DLA) Child Disability Payment (replaces DWP’s child DLA) Best Start Grants (Pregnancy and Baby Payment; Early Learning Payment; School Age Payment; Best Start Foods) Carers Allowance Supplement (on top of DWP’s Carers Allowance) Young Carer Grant Job Start Payment Funeral Support Payment Child Winter Heating Assistance Winter Heating Payment (replaces DWP’s Cold Weather Payment)
Money Matters (SLC Welfare Rights and Money Advice Services)	Money Matters Advice Service Brandon Gate, 1 Leechlee Road, Hamilton, ML3 0XB   Call: 0300 029 0041 Email: moneymatters.advice@southlanarkshire.gov.uk Web (Welfare): southlanarkshire.gov.uk/info/200149/benefits Web (Debt): southlanarkshire.gov.uk/info/200148/debt_advice The welfare rights service provides information and advice on all social security related benefits, including assistance to complete claim forms, offer benefits checks to ensure people are receiving their full entitlement to benefits and provide a support and representation service to people who have been refused benefits or wish to appeal their claim. The money advice service provides information, advice and representation to people who are experiencing difficulty in dealing with debts including mortgage/rent/council tax arrears, payment of household bills and credit or catalogue debts. They can help with advice and applications for council, Scottish and UK benefits and grants, such as: EMA, clothing grants, free school meals, Housing Benefit and Council Tax Reduction, Discretionary Housing Payments, Scottish Welfare Fund, Social Security Scotland benefits, DWP benefits.
Department for Work & Pensions (DWP)	While some benefits have been devolved to Scotland and the Scottish Government have created some new benefits, the UK government maintains control for many aspects of social security and manages these though the DWP. Reserved DWP matters include: State Pension (SP) & Pension Credit (PC) Universal Credit (UC) Jobseeker’s Allowance (JSA) Employment and Support Allowance (ESA) Carer’s or Attendance Allowance (CA or AA) Bereavement Support Payment (BSP)
Scottish Welfare Fund	Call: 0300 55 0405 Web: gov.scot/Topics/People/fairerscotland/scottishwelfarefund The Scottish Welfare Fund provides a safety net for vulnerable people on low incomes through the provision of Community Care Grants and Crisis Grants. The Scottish Welfare Fund is a national scheme, underpinned by law and delivered on behalf of the Scottish Government by all local councils. The Scottish Welfare Fund replaces elements of the Social Fund abolished by the Department for Work and Pensions in 2013.
StepChange	Call: 0800 138 1111 Web: stepchange.org With over 20 years’ experience of providing debt advice, StepChange offer a range of services and solutions to suit every situation. These services include debt management plans, individual voluntary arrangements, debt arrangement schemes, and sequestration.
The Pension Service	Call: 0800 731 7898 Web: gov.uk/browse/working/state-pension The Pension Service runs the State Pension system, including pension credit, and pays state pensions and pension credit. It is part of the Department for Work and Pensions. If you have any questions about your State Pension the Pension Service should be able to help you.

Social Services

Caring & Being Cared-for

Who Cares? Scotland	Web: whocaresscotland.org A national voluntary organisation, working with care experienced young people and care leavers across Scotland. Helpline: Call: 0330 107 7540 (Monday–Friday: 12pm–4pm) Web: help@whocaresscotland.org Lanarkshire: The Old House 70 North Road Bellshill ML4 1EN Call: 01698 657 877 National Office: 40 Wellington Street Glasgow G2 6HJ Call: 0141 226 4441 Email: hello@whocaresscotland.org
Carers Scotland Part of Carers UK	Call: 0141 445 3070 Email: info@carerscotland.org Web: carersuk.org/Scotland Providing expert advice, information and support; connecting carers so no-one must care alone; campaigning together for lasting change; and finding new ways to reach and support carers.
Lanarkshire Carers Centre	Ground Floor Left Princes Gate 60 Castle Street Hamilton ML3 6BU Call: 01698 428090 (Monday–Friday: 9am–4.30pm) Email: info@lanarkshirecarers.org.uk Web: Online Contact Form, Online Self-Referral Form Works with and for carers to develop and deliver services that make a positive difference to their lives. Carers are at the heart of their organisation to ensure the services they offer are effective and accessible regardless of personal circumstances or caring situations.
Young Carers	Call: 01698 891 385 Web: southlanarkshireyoungcarers.org

Children, Young People & Older People

Childline	Call: 0800 1111 This is a free 24-hour helpline for children and young people in the UK.
The Mix	Web: themix.org.uk Whenever you need support, The Mix can help. They’ve got expert advice and a free and confidential service to support you. And they can support you when you’re going from Childline to The Mix.
NSPCC	Call: 0808 800 5000 Web: nspcc.org.uk If you’re worried about a child or someone who’s under 18, you can talk anonymously to the NSPCC Helpline to get support. Call for free or send a message online.
Children 1st	Web: children1st.org.uk Working to keep children safe, loved and well and together with their families. Working in their homes, local communities and across Scotland. They offer practical, emotional and financial support to prevent and protect children and their families from harm and to support them to recover from trauma and abuse. They also work alongside children, young people and their families to uphold and progress their rights and to strengthen and improve the systems that are there to support them.
Child Maintenance Service	Web: gov.uk/child-maintenance-service
Age Scotland  (Age UK)	Call: 0800 12 44 222 Web: ageuk.org.uk/scotland

Foodbanks & Clothing Banks

Hamilton District Foodbank The Trussell Trust	Email: info@hamiltondistrict.foodbank.org.uk Web: hamiltondistrict.foodbank.org.uk Salvation Army 9 Burnlea Street Hamilton ML3 6RB Monday: 11am–2pm 01698 282461 24 Quarry Street Hamilton ML3 7AR Tuesday/Thursday/Saturday: 11am-2pm 07884 451512 St. Andrew’s Church Centre – Nazarene Hall Elm Court, Blantyre G72 0NZ Tuesday/Thursday: 11am-2pm 07887 652391
ViewCare Project / Viewpark Foodbank Viewpark Parish Church	400 Old Edinburgh Road Viewpark G71 6PJ Call: 07481 559 265 Email: foodbank@viewparkparishchurch.org.uk Web: viewparkparishchurch.org.uk/viewcare Wednesday: noon-2pm Friday: 10am-noon
Emergency Food Parcels Bothwell Parish Church	Call: 01698 854 903 Email: office@bothwellparishchurch.org.uk Web: bothwellparishchurch.org.uk Phone the church office between 9am and 1pm to request. Parcels will be delivered to your home on Friday afternoons.

Transport

SPT Strathclyde Partnership for Transport	Web: spt.co.uk
Traveline	Web: traveline.info

Your Elected Representatives

Councillor Cal Johnston-Dempsey Bothwell and Uddingston	Call: 01698 455 839 Email: Cal.Dempey@southlanarkshire.gov.uk As one of the three councillors for this ward, I represent you on South Lanarkshire Council, based in the County Buildings on Almada Street, Hamilton. The Council is responsible for the operation of local services such as bins, streets, schools, and social work.
Stephanie Callaghan MSP Uddingston and Bellshill In addition to Stephanie, your constituency MSP, you are represented by 8 regional MSPs.	Call: 0131 348 5493 Email: stephanie.callaghan.msp@parliament.scot Your MSPs represent you in the Scottish Parliament, based at Holyrood, Edinburgh. The Scottish Parliament is responsible for a wide range of devolved matters in which it sets policy independently of the UK Parliament. Devolved matters include education, health, agriculture, justice, and some social security.
Angela Crawley MP Lanark and Hamilton East	Call: 01698 200 065 Email: angela.crawley.mp@parliament.uk Your MP represents you in the UK Parliament, based at Westminster, London. The UK Parliament is responsible for a wide range of reserved matters which are UK-wide. This includes some social security, nationality and immigration, defence, child maintenance, passports, international affairs, utilities.
Your Community Council	Your community council represents you at the most local level. Community Council members are volunteers. uddingstoncommunitycouncil.org bothwellcommunitycouncil.org.uk